Choosing a Dreampod
What is a Dreampod float tank/pod? +–
A Dreampod float tank holds a shallow solution of water and Epsom salt so you can float without effort. It’s also known as a sensory deprivation tank. We offer models for homes and commercial float centers, with different sizes, shapes, filtration capacities, features, and in-pod controls.
Which Dreampod is right for me? +–
The best choice depends on your space, how often the tank will be used, and the experience you want. Home Float models are popular for residential use, but many home buyers choose the V2 or Vmax for their size and features. The Sport, V2, Vmax, Cabin, and Open Float Pool also serve commercial facilities. Share your plans with us, and we’ll help you compare them.
Can I install a V2 or Vmax float tank at home? +–
Yes. Many customers choose a V2 or Vmax for their home. Before ordering, check the room layout, delivery access, electrical supply, equipment access, and the floor’s capacity for the filled tank. Send us your floor plan and installation location, and we can help you plan the setup.
What inspired the design of Dreampod float tanks? +–
We wanted a float tank that feels welcoming, including to someone floating for the first time. The shape, interior space, and controls are designed to make entering, floating, and getting out feel comfortable and straightforward.
What components do Dreampod float tanks use? +–
We select components for their performance and suitability for each model. If your project requires a particular component specification or certification, contact us before ordering.
Are all Dreampod float tanks automated? +–
Yes. Every Dreampod float tank has a thermostat, an automatic session system, and an automatic filtration system. The models differ in size, filtration capacity, features, and in-pod controls. Operators still need to test the water and perform routine cleaning and maintenance.
Orders & Delivery
Do you ship internationally? +–
Yes. We work with customers in multiple countries. Shipping arrangements, import charges, electrical specifications, and local requirements vary by destination. We can review these details when preparing your quote.
How long will it take to receive my Dreampod? +–
Lead times depend on the model, available stock, destination, and shipping method. Some models may ship from stock; made-to-order models take longer. Contact us with your preferred model and delivery location for a current estimate.
What is included in my quote? +–
Your quote will identify the tank, selected options, and applicable delivery or installation services. Salt, accessories, local taxes, import charges, and onsite work may be handled differently depending on the order and destination. Review the itemized quote for what is included.
What should I prepare before delivery? +–
Confirm the delivery route, doorway and hallway clearances, room access, electrical supply, and location of the filtration equipment. Arrange the people or equipment needed to move the tank safely from the delivery point to its final position unless that service is included in your quote. We can provide model-specific details.
Planning your space
How much room do I need for a commercial Dreampod? +–
We recommend planning a room of approximately 10 × 14 ft (3 × 4 m) for any of our commercial pods, including a shower in the room. This is a starting point for the tank, filtration equipment, and access around them. A smaller room may work for a particular layout, but we should review its floor plan before confirming a fit.
Does the shower need to be in the same room? +–
We strongly recommend a shower in the float room for a convenient guest experience. If your layout places it elsewhere, share the floor plan with us so we can discuss how guests will move between the shower and tank.
Do I need space for equipment outside the tank? +–
Yes. Plan for the filtration or engine box, its connections, and access for routine service. The best location depends on the model and room layout. A tank fitting through the door and onto the floor is only part of a successful room plan.
Can you check whether a tank will fit my room? +–
Yes. Send us the room’s length, width, ceiling height, doorway dimensions, and a floor plan showing the door swing, shower, and fixed obstacles. We can review the proposed tank position and equipment access with you.
Can a Dreampod be installed upstairs? +–
That depends on the building. A filled float tank holds both water and a substantial amount of salt, so its total weight and how that weight is distributed matter. Have a qualified structural professional assess the proposed location before installation. We can provide model-specific weight and footprint information for that review.
What are the basic electrical and network requirements? +–
The V2, Vmax, Cabin, and Open Float Pool always require a 220 V single-phase electrical supply and a wired connection to a router. The Home Float and Sport models use 110 V in the U.S. Have a qualified electrician prepare the correct supply before delivery.
Support & Warranty
What should I do if my tank arrives damaged? +–
Document the damage when the delivery arrives, keep the packaging, and contact Dreampod support promptly. Send your order details and clear photos of both the damage and the packaging so we can advise you on the next steps.
What warranty comes with a Dreampod float tank? +–
Under our published float tank warranty, fiberglass construction is covered for two years, inflatable PVC construction for six months, and electronic and mechanical components for one year, subject to the warranty terms and exclusions. Coverage begins on the original retail purchase date. Read the full terms at dream-pod.com/warranty-information/.
What happens if my float tank needs a repair? +–
Contact Dreampod support with your model, serial number, and a description of the issue. Photos or a short video can help us diagnose it. We’ll advise on troubleshooting, parts, or service. Repair time depends on the fault, parts availability, and our available support staff.
What should I do if my tank develops a fault? +–
Contact Dreampod support with your order information, model, a description of the fault, and photos or video if available. We’ll review the issue and explain the next steps, including any applicable warranty process.